The City of Durham started using Employee Navigator in January, 2018. Broker Builder Solutions implemented the enrollment system for our company. In a very short window of time, the data from our previous enrollment platform had to be populated into Employee Navigator, all business rules created for the current benefit year and the open enrollment system created, tested and implemented. Open Enrollment for our current benefit year started April 14, 2018. BBS staff worked tirelessly to ensure our systems were functional when needed. They were professional, courteous and very patient in the planning meetings. Our employees thought that using Employee Navigator as an enrollment tool was very easy to use. We wanted an integration between Employee Navigator and our ERP system. Broker Builder Solutions has worked closely with us to ensure the process was done accurately and timely and it is currently running very smoothly. I would highly recommend Daphney and her staff.
Joyce Zahn Baker, SPHR, SHRM-SCP, HRIS Manager, Human Resources Dept, City of Durham, NC