Meet The Team
Daphney Smith-Jackson, Founder & CEO
Daphney found her love for benefits 15 years ago working in Coordination of benefits at United Health Care. Prior to founding Broker Builder Solutions, Daphney spent time at Pierce Group Benefits, managing EDI Implementation of their clients onto the Selerix Benefits administration software, a 6 year tenure at Employee Navigator where she started in Sales and later moved into managing the overall implementation and renewal of clients onboarding onto the software, a 6 year tenure in Account Management and Debit Card adjudication at FlexAmerica later purchased by PayFlex.
Throughout her career Daphney has been able to develop interpersonal skills that have allowed her to build lasting relationships with each and every partner. Daphney’ s vibrant and vivacious personality puts our partners at ease from the moment of contact. Coupled with her passion for helping people, and knowledge of the beneﬁts industry and technology, Daphney’ s talents bring a unique set of skills and insight to the Beneﬁts and IT industries. With a founder that is passionate about her product and a corporate ethic to go the extra mile in all things, BBS delivers a high-quality service custom tailored to each of our clients. In 5 short years the BBS team has grown from 1 to 14 and the exclusive qualities that were the building blocks of the organization have been passed down to a zealous team of Beneﬁts Administration Support Staﬀ with the same high standards of developing trust and consistency from beginning to end.
Daphney resides in North Carolina with her husband and dog Gizmo, with occasional visits from her 3 children and granddaughter who live close by. Daphney enjoys giving back to her community and has founded Women Who Uplift, a non-profit organization that focuses on mentorship to help women become better versions of themselves.
Administrative Support & Sales
Implementation & Account Management
Mishelben (Mishel) Doshi
Implementation & Account Manager